Effective date: 20/12/2025
1. What We Collect
- Identity & Contact: name, email, phone, address.
- Order Data: items purchased, payment method (tokenized by provider), delivery details.
- Usage Data: pages viewed, device info, cookies/analytics.
- Communications: messages to Customer Care, reviews, survey responses.
2. How We Use It
- Process and deliver orders; provide customer support.
- Improve site, services, and product experience.
- Fraud prevention and security.
- Marketing with consent/legitimate interest (you can opt out anytime).
3. Sharing
- Service providers (payment gateways, couriers, warehousing, email/SMS platforms, analytics) under contractual safeguards.
- Legal compliance or to protect our rights.
We do not sell personal data.
4. Cookies & Analytics
We use functional, performance, and marketing cookies. Manage preferences via your browser settings and our cookie banner (if enabled).
5. International Transfers
Where data is transferred outside Malaysia, we use reasonable safeguards (e.g., contractual protections).
6. Data Retention
Kept as long as needed for the purposes above and to meet legal/accounting requirements, then securely deleted or anonymized.
7. Your Rights (Malaysia/PDPA)
Access, correct, withdraw consent, and request deletion where applicable. To exercise rights: inquiries@anewmax.com (attach ID verification if requested).
8. Security
We implement administrative, technical, and physical measures to protect data. No method is 100% secure; please use strong passwords and protect your account.
9. Minors
The site is not intended for children under 13. We do not knowingly collect data from minors.
10. Updates
We may update this Policy; material changes will be noted on this page.
Contact (Privacy): inquiries@anewmax.com